Advice

Action for Family Carers

Action for Family Carers
Macmillan Carers Service

Action for Family Carers

Macmillan Carers Service – Support for Carers

The Macmillan Carers Service provides emotional and practical support to people caring for someone with any terminal illness or life limiting condition approaching the last year of life and ongoing support through the first year of bereavement.

This carers service is provided across the whole of Essex including Southend and Thurrock.

 


This service offers home visit services

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Action for Family Carers

Action for Family Carers
Support for Unpaid Carers

Action for Family Carers provide support for carers in their caring role of any age. They provide practical and emotional support and advice, information on financial and legal matters, training for carers, and how to access respite services.


This service offers home visit services

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Adult Mental Health Wellbeing Team

Adult Mental Health Wellbeing Team

We are a small team of Social Care staff covering the Essex County Council area.We provide early help to adults who have a mental health concern, who are experiencing some form of difficulty with social care, related to their mental health or emotional wellbeing.  

• Feeling able to complete activities of daily living  • Feeling socially active or independent from others • Feeling you have positive and useful contact with your friends, family and wider community • Feeling able to find, or attend work, education or other meaningful activities • Using services in your community • Using public transport or getting out of your home without feeling anxious or stressed.

We will work with other support providers who you may be in contact with.


This service offers home visit services

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Affinity Water

Affinity Water
Free Home Water Efficiency Check

We are offering Affinity Water customers a FREE Home Water Efficiency Check;

Check for leaks and undertake simple repairs to taps and toilets for FREE. We can fit up to five effective water saving devices worth £50 absolutely FREE. We can identify ways you can save water and energy to reduce your bills FREE. We provide a FREE Water Efficiency Report.

It’s good for the environment, great for your household and with the savings you could make on your bills, it’s really positive for your pocket too!


AL10 9EZ

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Alzheimer's Society

Alzheimer's Society
Alzheimer's Society, Harlow Office

The Dementia Support Service provides support, advice and guidance to people with dementia and their carers. It assists people with dementia and their carers to identify their needs and access appropriate services. We can provide home visits and information about our local services.


This service offers home visit services

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Anglian Community Enterprise

Anglian Community Enterprise
NHS Health Checks

The NHS Health Check is a sophisticated check of your heart health. Aimed at adults 40 to 74, it checks your vascular or circulatory health and works out your risk of developing some of the most disabling but preventable illnesses. There will be time to discuss the results with the health professional afterwards.

For details of next screening date in your area please telephone 0800 0224524 (Option 1) or email healthchecks@nhs.net to see if you are suitable for the programme.


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CARA

CARA
Centre for Action on Rape and Abuse

We offer a confidential and non judgemental support service for survivors of sexual abuse and violence. This could have occurred recently or in the past and could involve a stranger, a relative or someone you know.


CM6 1DQ

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Care Navigation Service

Care Navigation Service

The service helps people over 16 years of age who have social in addition to health needs, and would benefit from support with non-medical issues such as:

  • Help to access community activities
  • Lifestyle management
  • Identifying volunteering opportunities
  • Increasing personal resilience, boosting self confidence and decreasing any feelings of social isolation
  • Referring to appropriate other services


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Choices - Open Road

Choices - Open Road
Open Road

Open Road is a charity that provides support for individuals affected by drugs and alcohol. Offering client based recovery with options of one-to-one sessions, structured recovery programmes, family support, M-PACT (Moving parents & children together) and needle/syringe programmes.


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Citizens Advice Harlow

Citizens Advice Harlow

'We help to resolve clients’ problems related to benefits, money, debt, relationships, housing, employment, legal, consumer and discrimination. We help by listening and explaining options, empowering people to build on their own strengths and resolve problems themselves wherever possible. However, we can also assist with making phone calls, writing letters, completing forms, negotiating on your behalf, directing you to other useful organisations, and campaigning about unfairness. We monitor impacts and inform the government about unintended consequences of policy changes on individuals. Advice Quality Standard registered.'


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Citizens Advice Harlow

Citizens Advice Harlow
Law Clinic

We are a Law Clinic at Citizens Advice Harlow offering free half hour appointments with specialist solicitors who can cover a wide range of legal issues including family, employment, immigration, wills, consumer, medical negligence, personal injury, criminal and housing.


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Community Agents Essex

Community Agents Essex

Supporting independent living through social inclusion: getting out and about; increase confidence to go shopping, visit neighbours or other places; mobility in the home; adaptations for ease/safety; meeting people; local groups/activities to make new friends; healthy eating/living; practical support/information.


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Deafblind Organisation

Deafblind Organisation

The Deaf Blind Organisation offers support and guidance to deafblind people, their carers, family and friends, as well as professionals working with people who have a loss of both hearing and sight.  We also offer The Befriender service for those who are feeling lonely. We’re also keen to help those recently diagnosed, using the befriending process as a means to prevent social isolation.  Our popular Peer Support & Social Groups provide those with both sight and hearing impairments plus their carers an opportunity to meet people and make friends.


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Dogs Trust Freedom Project

Dogs Trust Freedom Project
Dogs Trust

The Dogs Trust Freedom Project is a free dog fostering service for people that are fleeing domestic abuse and going into refuge or emergency accommodation. This service is available across the whole of West Essex. This is a free service and all the dog's expenses are covered by Dogs Trust.


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ECL Sensory Service

ECL Sensory Service

We are a team of sensory specialists delivering needs led and person-centred services to people with sight, hearing and dual sensory impairments, their families, carers and the wider community. Our high quality services are focused on early intervention, improved wellbeing and maximising independence.


This service offers home visit services

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Epping Forest Neighbourhood Watch

Epping Forest Neighbourhood Watch
Neighbourhood Watch

To provide advice and support relating to crime prevention, reducing the fear of crime, and assisting in the detection of crime by providing timely information to the police.

Fighting crime in Epping Forest,  by helping neighbours to help themselves. The main aim of Neighbourhood Watch is to reduce the level of crime and encourage a ‘neighbourly’ spirit.

Help everyone feel a little bit safer, knowing there are neighbours out there who care enough to dial 999 or 101, when something is going on!


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EPUT -  West Essex Macmillan

EPUT - West Essex Macmillan
Cancer Information and Support Service

Support and information to anyone who has concerns about cancer, their relatives, friends and carers. We offer befriending and respite support in your own home. We can provide details of other local and national cancer support agencies and services and benefits advice. We provide a supporting service to allow patients, relatives and carers to access suitable national and local information about cancer, cancer prevention and local services.


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EPUT - MS Nurse Specialist

EPUT - MS Nurse Specialist
MS Nurse Specialist

The MS Nursing Service offers support and guidance for people with MS from diagnosis onwards. I offer advice regarding treatment options, symptom management, general support for the patient and their family, onward referral to appropriate services and liaison between the community team and acute services.


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Essex County Council

Essex County Council
Family Innovation Fund Early Help Services

These Early Help services have been commissioned by Essex County Council and are for children, young people and parents/carers with low level needs, as detailed in the Essex Effective Support for Children and Families.

Parents and young people (over 13) may self-refer.

http://www.escb.co.uk/


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Essex County Council

Essex County Council
The Missing Education and Child Employment Service (MECE)

The Missing Education and Child Employment Service (MECE) encourages members of the public to contact us where it appears that a child or young person may not be receiving a suitable education at school or otherwise. MECE will investigate the circumstances and seek to remove any barriers which are preventing the child or young person from accessing a suitable education. Where schools are concerned about absence levels, they will seek to work with parents/carers to address these concerns and where attendance does not improve, may consider referring the matter to the MECE. 


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Essex County Fire & Rescue Service

Essex County Fire & Rescue Service
Home Safety Visits

We provide the occupier with general fire safety advice such as electrical and kitchen safety, as well as offering guidance on night time routines and a fire action plan. This will include how to summon the Fire Service and how to escape the property should a fire occur. Smoke alarms are also provided and fitted, at no cost to the occupier, if it is deemed necessary.


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Essex Lifestyle Service Provide

Essex Lifestyle Service Provide
Essex Lifestyle Service

Provide’s Essex Lifestyle Service aims to empower the people of Essex to make healthy lifestyle choices, and live healthier lives. We will listen to you, discuss your needs and then offer you up to date and evidence-based help and support, to enable you to make changes to your current lifestyle.  We offer Stop Smoking support, guidance on diet and exercise and help to improve your self-esteem. We also offer classes to support people suffering from Long Term Conditions. In addition to the services we provide, we are able to signpost people to appropriate support provided by partner organisations.

 


This service offers home visit services

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Essex Restorative Justice Hub

Essex Restorative Justice Hub

The Essex Restorative Justice (RJ) Hub offers RJ and mediation to residents in Essex who are, or have been, involved in crime or conflict. We arrange safe communication between parties (those who have been harmed, and those who have caused the harm, or others in dispute such as neighbours).


This service offers home visit services

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Essex Safeguarding Adults Board

Essex Safeguarding Adults Board
AskSAL Helpline

'SAL' stands for Safeguarding Adults Line. You can call us for anything from straightforward information and advice about the abuse and the safety of the more vulnerable adults in Essex, to the disclosure of a specific concern about your own safety or of somebody that you know. Should you wish to report maltreatment of an adult in Essex we will take you concern seriously and ensure that it is investigated appropriately.


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Families in Focus

Families in Focus

Families in Focus aim to support children and young people with disabilities (aged 0-19) and their families by providing them with a range of services in West Essex. We provide helplines and advice to guide and support you as much as we can. Educational, DLA (Disability Living Allowance) Applications, and Social/Respite opportunities are included.


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families4recovery

families4recovery

Families4recovery is a friendly, local self-help support group for anyone who is affected by someone else’s alcohol or drug use. Respect for confidentiality is a priority. We try to remain positive, listening, empathetic and looking at what we can do to support change and take care of ourselves. There is no charge.


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Family Mosaic

Family Mosaic
Essex Floating Support Service - Harlow

Helping people to sustain their accommodation by helping them address: Rent/council tax arrears; benefit claims; budgeting; priority/non-priority debts; evictions/re-possessions; health/wealth and well-being; sign posting service; and assistance with tribunals and benefits.


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Family Solutions

Family Solutions
Family Operations Hub

Family Operations Hub provides information, advice and guidance for the public and professionals on services that are available to support families with additional or complex needs.  (children and families) 
This service is the referral pathway to request support from Family Solutions, a multi-agency team that works with families for up to a year to help them find solutions to their needs.  It is also the referral pathway for any safeguarding concerns. 

 

Curr


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Freshwaters Contact Centre

Freshwaters Contact Centre
Child Contact Centre

We provide a safe neutral meeting place where children can meet with parents, grandparents or siblings that they have been separated from because of family breakdown.


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Frontline

Frontline
Advocacy Factsheet Harlow

 

This fact sheet gives details of advocacy services. An advocate is someone who can speak on your behalf or who can support you to speak for yourself, especially in formal situations or when you don't feel very confident.

Advocacy doesn't always have to be provided by paid professionals. Often people take a friend or family member with them to important meetings to give moral support, and to speak for them if required.

Advocacy services give priority to the most vulnerable people, or those with the most complex issues who have no other appropriate form of support. If an advocacy service is unable to help, they may suggest other local organisations who can provide assistance.


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Frontline

Frontline
Complaints Factsheet Harlow

This fact sheet gives details of how to make a complaint about a health or social care provider; for example if you are unhappy about the care you have received from a doctor, dentist, optician, pharmacy, social care service, hospital or care home.


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Frontline

Frontline
Going Home from Hospital Factsheet Harlow

This leaflet gives information about the discharge process from Princess Alexandra Hospital as well as information on organisations and services available locally that can help you once you return home.

 


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Frontline

Frontline
Travelling Options in Harlow

This fact sheet gives information on transport options in Harlow, including non emergency transport to hospital and medical appointments. It also provides information on the help available to pay for travel to medical appointments. 


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Frontline

Frontline
Victims of Crime Factsheet Harlow

This fact sheet gives the details of national services that offer support for victims of different types of crimes. This may be one-to-one support with drop-in sessions, counselling, therapy, or community orientated organisations that provide practical help.


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Harlow Advice Centre

Harlow Advice Centre

Harlow Advice Centre provides specialist benefits, debt and housing advice, plus assisted information on a wide range of related subjects.


This service offers home visit services

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Harlow Council

Harlow Council
Harlow Council

Contact Harlow are the Customer Service Team at Harlow Council. We are able to advise or signpost on issues including Benefits, Council Tax, Homelessness, General Housing enquiries as well as bin collections and environmental enquiries.


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Headway Essex

Headway Essex
Community Support for Adults with Traumatic and Acquired Brain Injury

We are able to give informed practical advice or facilitate more expert support as required. Support workers provide direct, emotional or practical support and informal counselling. We aim to educate the person and the carer about brain injury. We identify the individual and family needs and facilitating actions through Headway Essex resources or external agencies or professionals to ensure equipped support.


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Healthwatch Essex

Healthwatch Essex
Healthwatch Essex Information Service

We provide information about health and care services in Essex. We also help people to find out about, access and navigate health and social care services.


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Kids Inspire

Kids Inspire
West Essex Early Intervention Team Counselling and Mediation

The primary purpose of this support is to reduce and/or prevent the breakdown of parental or family relationships, conflict within families or early emotional distress becoming a complex issue for a child or young person. Professionals will work one-to-one with siblings, whole families or parents and carers to achieve these outcomes.


CM1 2BL

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Mind in West Essex - Adult Mental Health Clinical Triage

Mind in West Essex - Adult Mental Health Clinical Triage
Adult Mental Health Clinical Triage Service

Mind in West Essex provide the Clinical Triage Service for Adult Mental Health services in the West Essex area. Referrals from GP surgeries and other health professionals should be directed through this service to access the correct support for thier patient.


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Mind in West Essex - Befriending

Mind in West Essex - Befriending
Befriending - Reducing Loneliness

The Reducing Loneliness Project aims to find innovative ways to reduce loneliness in our community and improve health and wellbeing in isolated people across the county.

If you've stopped doing things you used to enjoy or would like some companionship while you try something new then we can match a befriender to you and get things going.

If needed befrienders will visit people at home or call for a chat.


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Mind in West Essex - Futures in Mind

Mind in West Essex - Futures in Mind
Futures in Mind

We run community groups and activities that allow adults 18+ who are recovering from Mental Health issues to meet others who are also recovering and feel included in friendly, sociable activities. The Peer Support Volunteers who run these groups are all people who have experienced mental ill health.


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Mind in West Essex - Private Counselling

Mind in West Essex - Private Counselling
Private Counselling

Our counselling service provides you with the opportunity to explore worries, concerns or mental health difficulties that you may be experiencing. It can enable you to use your own insights and resources to work towards resolving the issues you face. The Mind in West Essex counselling service compliments services provided by NHS.

 


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Mind in West Essex- Wellbeing Assistant

Mind in West Essex- Wellbeing Assistant
Wellbeing Assistant

A Wellbeing Assistant can provide you with practical and emotional support to improve your wellbeing. The support costs £15 per hour. You could have help with a particular task that causes you anxiety  such as preparing to move, filling in forms, or  writing letters, or more regular  weekly help such as managing your shopping or going to social events. 


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Open Door

Open Door

Open Door has been commissioned by Essex County Council Family Innovation Fund to provide: Coaching (14yrs+) and Mentoring (8yrs+) as an early intervention with the purpose of improving outcomes by reducing and/or preventing: • Negative behaviour • Risky behaviour • Aggressive behaviour • The breakdown of relationships • Social isolation


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Royal Association for Deaf People

Royal Association for Deaf People
RAD Deaf Law Centre

RAD will offer free advice in the following areas: • Welfare Benefits • Debt • Housing.

If you need advice about applying for benefits, worried about PIP, issues relating to your housing situation, bedroom tax, rent arrears, or any other debt issue, we can help.


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Safer Places

Safer Places
Accomodation and Outreach support to victims of domestic abuse

We provide outreach support to victims of domestic abuse across Essex, through our community-based services. Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by abuse who live in West Essex.


CM18 6NS

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Saffron Hall

Saffron Hall
Music & Dementia groups run by Saffron Hall & Anglia Ruskin University

Music & Dementia groups run by Saffron Hall & Anglia Ruskin University
Our 'Together in Sound' free music therapy groups aim to bring the power of music to those living with dementia.  We'll focus on joint music-making and listening with a goal of supporting communication, relationships and increasing quality of life through a collaborative group process. There will be opportunities to sing, play and listen to live music together, with weekly sessions led by music therapists and visiting professional musicians from Saffron Hall.
We have a taster session on Friday 22 September. 10-Week group sessions begins Friday 6th October.  
 
 


CB11 4ER

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Self Management UK

Self Management UK
Self-management Training for People with Long-term Conditions

Self Management UK provides a free self-management course for people with ANY long-term conditions, including diabetes, arthritis, heart problems, mental health issues, COPD, among others. The course helps people develop skills to cope with daily challenges; improve wellbeing and become more confident in managing their health.


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SEND Information, Advice and Support Service

SEND Information, Advice and Support Service

The SEND IASS can help if you are a parent or carer, or a child or young person who needs information, advice and support about special educational needs and disability issues. We offer impartial and confidential support over the telephone or in person around educational issues.


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Spark

Spark
Spark Mentoring

One to one mentoring support for young people aged 11-16. Mentors can bring significant support, encouragement, advice and guidance to young people through this non-judgmental partnership based on respect.


This service offers home visit services

IG10 3SB

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Streets2Homes

Streets2Homes

Streets2Homes work with those who are homeless or are at risk of homelessness through taking an holistic approach that is tailored to individual needs.


CM20 1QP

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Stroke Association

Stroke Association
Information Advice & Support Service

Our service can provide practical assistance, essential information and emotional support. It might be that you just need someone to talk to who will understand your situation, or help with form filling or signposting. We can work with you to look at secondary prevention, or set your own goals and help achieve them.


This service offers home visit services

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Support 4 Sight

Support 4 Sight
Support 4 Visually Impaired People and their families

A registered charity that helps local partially sighted and blind people. We provide emotional support, advice and equipment to visually impaired people. Current services include: information and assistance with visual aids/equipment, social drop-in session, coffee mornings and social trips, a Carers service for anyone caring for someone with a visual impairment.


This service offers home visit services

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Test Service Only

Test Service Only
Test Service

This is a test site only for people to learn how Frontline works.

 


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The Children's Society East

The Children's Society East
Family Intervention Team (Parenting Support)

We help parents who are struggling with a child’s challenging behaviour. We offer parenting programmes to improve parenting capacity and the behaviours and life chances of children and young people, through creating awareness, sharing knowledge, building resilience and enhancing skills within local communities. 


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The Children's Society East

The Children's Society East
Safe in Essex

We offer support and guidance for young people in Essex. Our aim is to give early help and support options for children and young people, looking to reduce risk-taking behaviours by children and young people and improve their future outcomes.


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The Farming Community Network (FCN)

The Farming Community Network (FCN)
FCN Support Service

FCN provide a confidential telephone helpline and visiting service to farming people and their families who are facing difficulties or are in crisis. FCN provide pastoral and practical advice and support regarding the farm business or farm households in rural communities.


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Uttlesfordsave Credit Union

Uttlesfordsave Credit Union
Harlowsave Credit Union

We offer accessible savings and affordable loans, and advice on money management and budgeting.


This service offers home visit services

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YCT

YCT

Free, confidential one to one counselling service for 11 - 18 year olds.


CM20 3GA

CM20 1AP

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